Last Updated: [Insert Date]

Welcome to SportsShoesLuxe

Thank you for shopping at SportsShoesLuxe.com (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms and our Privacy Policy.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you a limited, non-exclusive license to access and make personal use of this site for legitimate shopping purposes only.

1.2 Restrictions

You agree not to:

  • Reproduce, duplicate, copy, sell, or exploit any portion of the site without express written permission
  • Use any data mining, robots, or similar data gathering/extraction tools
  • Use our trademarks, logos, or proprietary information without our express written consent

1.3 User Content

By submitting reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content.

2. Product Information

2.1 Product Descriptions

We strive to accurately display the colors and details of our premium footwear from Nike, Skechers, and Bearpaw. However, actual colors may vary slightly due to monitor settings.

2.2 Product Availability

All items, including our popular Animal Print styles, Boots Under $50, and BOGO Free offers, are subject to availability. We reserve the right to limit quantities.

2.3 Pricing

Prices are shown in US dollars and are subject to change without notice. We are not responsible for typographical errors.

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and that you are authorized to use the payment method.

3.3 Sales Tax

Applicable sales tax will be added to your order total where required by law.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation.

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

4.3 Delivery Areas

We ship worldwide except to Asia and certain remote regions. International customers are responsible for any customs duties or import taxes.

4.4 Delivery Issues

Please inspect your package upon arrival. Report any shipping damage within 48 hours of delivery to [email protected].

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for unworn, undamaged items with original tags and packaging.

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Clogs & Mules showing signs of wear
  • Dress Sandals showing signs of wear
  • All intimate apparel
  • Clearance items marked “final sale”

5.3 Return Process

Email [email protected] within 15 days with your order number to initiate a return. Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable for international returns.

5.5 Exchanges

Exchanges are subject to availability. If your desired size/color isn’t available, we’ll issue a refund instead.

6. User Responsibilities

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations
  • Use the site only for lawful purposes
  • Pay all applicable fees and taxes

7. Limitation of Liability

SportsShoesLuxe shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use the site
  • Unauthorized access to or alteration of your transmissions
  • Any products purchased through the site
  • Any third-party claims related to your use of products purchased from us

Our total liability for any claim related to these terms or your use of the site shall not exceed the amount you paid for the product in question.

8. General Provisions

8.1 Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

8.2 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the site.

8.3 Contact Information

For questions about these Terms, please contact us at:

SportsShoesLuxe
1035 Bel Meadow Drive
Los Angeles, US 90017
Email: [email protected]